Archive for the ‘More Than Mobility’ Category

NEW More Than Mobility Video from The Mobility Roadshow

Friday, June 24th, 2016 by morethan

Last month at the Silverstone Mobility Roadshow; More Than Mobility were interviewed by Rob Underwood, a BBC journalist who visited us at our stand to take a look at the mobility products and services we exhibited at the show and the importance of being at The Mobility Roadshow.

Take a look at the video from this interview where it gives you a chance to hear directly from our Managing Director Jemma Dunn and see some of our other colleagues on film working and demonstrating our mobility scooters and mobility products including the lightweight, folding Mobie Portable Mobility Scooter.

Please follow the link below to see the interview:

As usual it was great to see so many of our new and existing customers at the show and have a chance to talk about their individual requirements and we look forward to hopefully seeing you all again next year.

Best Wishes

More Than Mobility Team

Celebrating Armed Forces Day: Saturday 25th June

Thursday, June 23rd, 2016 by morethan

Forget the EU Referendum result…..this Saturday 25th June is Armed Forces Day where it is a day to show your support for the men and women and #saluteourforces for all they do.  From current serving troops to service families, veterans and cadets the UK Armed Forces defend the UK and its interests. They are busy working around the world, promoting peace, delivering aid, tackling drug smugglers, providing security and fighting terrorism.

There are many ways for people, communities and organisations across the country to show their support and get involved.  Here at More Than Mobility we are passionate about our Armed Forces and will be celebrating in our mobility stores.  Do pop in and say hello and join in the #saluteourforces photos.

Ways to get involved:

Help for Heroes

Help for Heroes is the UK Charity who gives direct support to our wounded, injured and sick from the Armed Forces.

“Our mission is to deliver an enduring national network of support for our wounded and their families. We will inspire and enable those who have made sacrifices on our behalf to achieve their full potential.

Please take a look at the Help For Heroes’ website for ways to get involved.

Best Wishes

More Than Mobility Team

How to Stop Getting Nuisance Calls

Tuesday, June 21st, 2016 by morethan

Fed up of getting cold calls or nuisance calls/texts at home or on your mobile?   This is a common issue for many of our More Than Mobility customers and especially amongst the elderly as they can cause distress and anxiety.  We therefore wanted to share with you some useful information on how you can help to stop or reduce these nuisance calls.

Nuisance calls and messages come in a variety of different shapes and sizes and can be inconvenient and annoying at the best of times.  You should not be getting nuisance calls if you didn’t give the caller or company your number e.g.

  • cold calls trying to sell you something you don’t want or need
  • recorded or automated messages telling you that you are due compensation
  • nuisance text messages

Register with the Telephone Preference Service for FREE

The best thing you can do is register your number with the Telephone Preference Service (TPS).  The TPS will add you to their list of numbers that don’t want to receive sales and marketing calls and texts. This will help to block nuisance calls as it is illegal for companies to contact numbers registered with the TPS.

It’s a free service and it’s easy to register. You’ll need your phone number, postcode and an email address to sign up on the Telephone Preference Service website. You can also sign up from your mobile by texting ‘TPS’ and your email address to 85095.

If you get nuisance calls after you’ve registered with Telephone Preference Service, it may be because you gave the caller your number and you don’t remember doing it. Tell the individual caller you don’t want to be contacted again, and they should stop calling you.

Look at Blocking Certain Types of Calls

You can also look at blocking different types of calls e.g. international calls, or calls where the number has been withheld or a selected list of around 10 numbers. In order to do this you can either:

  • Talk to your phone provider about the services they offer. Different providers have different charges and options.
  • Consider a separate call blocker. These are devices which you can attach to your phone. These can be used to block different types of call. Some ask the caller to give their name before the call is put through to you.

Look carefully at the marketing “opt-in” or “opt-out box”

Be careful who you give your contact details to. When you need to provide them, for example when you buy something, enter a competition, or use a price comparison website, make sure you look carefully at the marketing “opt-in” or “opt-out” boxes. Sometimes these boxes can be buried in the small print and are often found near the part where a signature is required.

Consider going ex-directory

Some businesses use directory services to build their sales lists. Going ex-directory may help prevent these businesses from getting your phone number through this route.

What to do if you when you receive nuisance calls and messages

  • Consider screening your calls by using a “Caller ID” or “Calling Line Identity” (CLI) or using an answer machine or voicemail. This will help you choose whether to answer the call or to call the person back.
  • Ask for the caller’s details as the person must give you the name of their organisation and, if you ask for it, their address or a Freephone telephone number. You can then use this information to notify the organisation that you no longer wish to receive sales calls.
  • If you are unsure whether you want the product or service that is being promoted and are being put under pressure on the phone, you should end the call. You can then give yourself time to consider further if you want to go ahead.
  • Don’t give out your personal details – be very careful about who you give your personal details to, including when you answer the phone, particularly if the caller asks you to carry out an action which might have financial consequences. Avoid answering the phone by saying your telephone number and name as a greeting and avoid including these details on your answerphone or voicemail. Before you start a conversation, make sure the caller gives you their details first. This will help you to check that they’re calling from a credible place (for example, from your electricity supplier).
  • If someone rings you asking for personal financial information, don’t provide it. Instead, hang up and call the phone number on your account statement, in the phone book, or on the company’s or government department’s website to check whether the call was genuine. Wait at least five minutes before making the call – this ensures the line has cleared and you’re not still speaking to the fraudster or an accomplice.
  • If you receive an automated marketing call (where they ask you to press a number to speak to a live agent) we advise that you refrain from calling it unless you are familiar with the firm trying to contact you.
  • If you receive spam texts from a company you are familiar with then reply ‘STOP’ to the telephone number or short code shown in the text message. You should not be charged for this. This will inform the sender that you no longer wish to receive their text messages. However, if the text message is from an unknown sender, or from an organisation you are not familiar with, we recommend you don’t reply. Responding will confirm that your number is active and might actually result in you receiving more messages, or even voice calls. Instead, report the spam text to your network operator by simply forward the text to 7726 (this spells the word SPAM on your phone keypad).

Reporting a nuisance call or text

Registering with the Telephone Preference Service should stop you getting nuisance calls and texts, but if someone’s still bothering you 28 days after registering, then report them to the Telephone Preference Service.

You can also report nuisance calls or texts to help regulators track down who’s making them. You’re under no obligation to do this, but it’s quick and easy, and it’ll help more people in the long run.

If you are getting calls where no one is there (called silent or abandoned calls) then please report them to Ofcom. You can report any other type of nuisance call or text to the Information Commissioner’s Office. They have the capability to fine companies that break the law so it is worth doing.

If you think it’s a scam call

Scams usually involve people being tricked into giving money. If you think a caller is trying to run a scam, you should report it to Actionfraud.

Finally please be assured that More Than Mobility will never call you unless you have specifically asked us to call you or there is a query with your order.   We hope you found this useful and any queries do let us know.

Best Wishes

More Than Mobility Team

June is Motor Neurone Disease Awareness Month

Friday, June 17th, 2016 by morethan

June is Motor Neurone Disease Awareness Month run by the Motor Neurone Disease Association (MNDA) and this year’scampaign is about sharing shortened stories of real people whose lives have been, or will be, cut short due to MND.  People connect with other people much more than with cold facts and figures although the facts are shocking – MND is fatal and there is no cure!

Motor neurone disease (MND) is a progressive disease that attacks the motor neurones, or nerves, in the brain and spinal cord. This means messages gradually stop reaching muscles, which leads to weakness and wasting.  Unfortunately MND kills a third of people within a year and more than half within 2 years of diagnosis.   It affects up to 5,000 adults in the UK at any one time.

So while some things change, every Awareness Month the focus on real people stays the same.  Take a look at Steve, Robert or Jo’s real life stories of living with MND.   Very inspirational and moving.

Please visit the MDNA website for more information and how to get involved in fundraising and use #mnd in your social media posts.  You can even fundraise by taking part in our Silence Speaks campaign – stay silent for a few hours each day and raise money for this worthwhile cause.

More Than Mobility would like to make sure that the journey through Motor Neurone Disease is as comfortable as possible so do take a look at our range of mobility products to help you or a family member.  Our mobility products including offers on mobility scooters, wheelchairs, electric adjustable beds, walking aids and useful daily living aids.

Also don’t forget you can get £50 SAVING when you spend over £500 at More Than Mobility this summer.  Please quote SUMMER50 when ordering online or by telephone.  Visit our website for more information and offers.

Best Wishes

More Than Mobility Team

More Than Mobility Tips to Prevent Falls In Your Own Home

Wednesday, June 15th, 2016 by morethan

Having a fall in your home is frightening, horrible and can lead to serious injury especially amongst the elderly and disabled. Unfortunately amongst the elderly if someone has regular falls this can lead to a higher mortality rate.  Therefore it is really important, wherever possible that you look at ways to prevent falls occurring in the first place.

There are many ways to prevent falling just by making small changes around the home or doing exercises to strengthen muscles.  Take a look at our useful More Than Mobility Tips To Prevent Falls in your own home below.  Also making changes will help you to overcome any fear you may have of falling.

Also discuss any falls you have had with your GP and say if it’s had any impact on your health. Your GP can carry out some simplebalance tests to check whether you are at an increased risk of falling in the future.

Avoiding falls at home

Below are some useful tips for preventing falls in the home:

  • immediately mopping up spillages
  • removing clutter, trailing wires and frayed carpet
  • using non-slip mats and rugs especially in the bathroom or where there are wet surfaces
  • using high-wattage light bulbs in lamps and torches, so you can see clearly
  • use a night light on corridors to help see at night when popping to the toilet
  • getting help to do things that you’re unable to do safely on your own like installing grab bars or toilet rails in the bathroom
  • organising your home so that climbing, stretching and bending are kept to a minimum, and to avoid bumping into things
  • installing a stair lift if you need to go up and down the stairs and are worried about falling on the stairs
  • using a walking stick, rollator or walking aid internally around the house to maintain your balance
  • not wearing loose-fitting, trailing clothes that might trip you up
  • not walking on slippery floors in socks or tights and ensure you have the correctly fitting footwear
  • wearing well-fitting shoes that are in good condition and support the ankle
  • taking care of your feet by trimming your toenails regularly and seeing a GP or chiropodist about any foot problems

Strength and balance training

Doing regular strength exercises and balance exercises can improve your strength and balance, and reduce your risk of having a fall. This can take the form of simple activities such as walking and dancing, or specialist training programmes.

Many community centres and local gyms offer specialist training programmes for older people. Exercises that can be carried out at home are also available. Your GP can help with this.

Read more about physical activity guidance for older adults.

Medication review

If you’re taking long-term medication, your GP should review your medicines at least once a year to make sure they’re still right for you. It’s particularly important that your medicines are reviewed if you’re taking four or more medicines a day.

Your GP may recommend alternative medication or lower doses if they feel the side effects increase your chances of having a fall. In some cases, it may be possible for the medication to be stopped.

See your GP or practice nurse if you haven’t had your medicines reviewed for more than a year, or if you’re concerned that the medications you or a relative are taking may increase the risk of falling.

Sight tests

You should make an appointment to have a sight test if you’re concerned that poor vision (even when wearing glasses) is increasing your risk of having a fall.

Find an optician near you.

Home hazard assessment

You can request a home hazard assessment if you’re concerned that you or a relative may be at risk of having a fall, or if you know someone who has recently had a fall. As well as identifying potential hazards, the aim of a home hazard assessment is to explore how a person’s actual use of the environment affects their risk of falling. A healthcare professional with experience in fall prevention will visit you or your relative’s home to identify potential hazards and advise on how to deal with them.

For example, as the bathroom is a common place where falls occur, many older people can benefit from having grab bars fitted to the inside of their bath to make it easier for them to get in and out.

Fitting a discreet monitoring package may also be recommended, so that you or your relative can signal for help in the event of a fall. An alternative would be to keep a mobile phone within reach, so it’s possible to phone for help after having a fall.


Drinking alcohol can lead to loss of co-ordination and exaggerate the effects of some medicines. This can significantly increase the risk of a fall, particularly in older people.

Avoiding alcohol or reducing the amount you drink can reduce your risk of having a fall. Excessive drinking can also contribute to the development of osteoporosis.

More Than Mobility supplies a range of mobility products to help with fall prevention around your home including walking aids, stair lifts, grab bars and toilet rails so do take a look at our website or call us on 0800 046 3949 for further advice.

Best wishes

More Than Mobility Team

Free Passport For Over 80 Year Olds!

Friday, June 10th, 2016 by morethan

Did you know that if you are a British National and were born on or before 2 September 1929 you are entitled to a free passport?

You can renew your passport or apply for your first passport online or alternatively you can also use the Post Office’s Check and Send service free of charge; where somebody from the Post Office will check your application for errors and send via special delivery.

If an urgent passport is needed this will need to be paid for.

Please visit the Government Website for more information on applying for a free passport.

Best Wishes

More Than Mobility Team

Father’s Day Gift Ideas: Sunday 19th June

Wednesday, June 8th, 2016 by morethan

Looking for Father’s Day Gifts for next weekend, Sunday 19th June? Here at More Than Mobility we have a range of useful mobility gifts available for Dad or Grandpa this Father’s Day!

Give your Dad a pat on the back this year for all his hard work.

Disabled Leather Park Wallet

Keep your documents safe and always ready to hand with our leather disabled parking wallet.

Our hand-made soft leather disabled badge wallet will present your badge and disc with style and elegance.  Price:  £9.99

Dual Focus Magnifying Glass

Great for when you’re getting a little older.  Available in 2 sizes (Small and Large); these lightweight magnifiers have a rubber coating on the handle and frame making them more comfortable and durable in everyday use. Price:  £9.99

One Touch Can Opener

This can opener opens round cans of all types with just one push of a button!  Place the can opener on the can and the device automatically adjusts to the size.  Pressure is not necessary as one push of the button and the can opener automatically does the rest.  Price:  £19.99

Talking Alarm Clock with Hands & LCD Display

Hear and see the time more clearly! Just press the large top button and this quartz analogue clock will speak the time for those with sight limitations.

For the hard of hearing the large clear clock face shows the right time on its clear analogue face and nifty digital display. Add a choice of three alarm sounds and an optional hourly time announcement for perfect time keeping.  Price:  £10.99

Pedal Exerciser

This pedal exerciser helps restore muscle strength, circulation, co-ordination and fitness.  Enjoy exercising whilst reading or watching TV!   Lightweight and portable and comes with a digital display to show the time and calories burnt.  Price:  £29.99

Wheelchair Waterproof Clothing

This wheelchair waterproof cover offers warmth and comfort.   Fleece lining in a choice of colours. Price:  £38.95

Be sure to visit our website and shop in time for Father’s Day!

Best Wishes

More Than Mobility Team

Summer Mobility Offer: £50 OFF!

Friday, June 3rd, 2016 by morethan

We would like to make things a little easier for you while you shop this summer so we are offering a whopping £50 OFF when you spend over £500 on mobility products at More Than Mobility!

With over 10 years’ experience in the mobility market, we offer the latest range of affordable mobility aids and disability equipment so if you need a new mobility scooter, wheelchair, adjustable bed, rise and recline chair, stair lift, bathing or toileting products or daily living aids we can help with all your needs.

Please quote SUMMER50 when order online or by telephone.

Need a wheelchair ramp for the garden? Our Flat Panel Scooter and Wheelchair Ramp is a one piece single panel ramp.  Thislightweight, ultra-strong ramp, is the ideal solution to provide access to buildings, for either residential or commercial applications.

Please visit our website for more great offers.

Best Wishes

More Than Mobility Team

*£50 off available on orders over £500 when ordering between 2nd June to 31st July 2016.

Applying For Freedom Pass

Thursday, June 2nd, 2016 by morethan

If you live in London and meet the age criteria, or have an eligible disability, you may be able to get a Freedom Pass.  The Freedom Pass for older people allows free travel across London and free local bus journeys nationally.

First time applications

To apply for the older persons Freedom Pass you can apply online or return your application form by post.

1. Check if you are eligible

Please make sure that you meet the eligibility criteria first before applying.

The eligibility age is rising in line with the women’s state pension age. People born on or after 6 October 1954 will have to wait until they are 66 years old to be eligible for a Freedom Pass. You can find out whether you are eligible for a Freedom Pass by entering your date of birth into the eligibility calculator above.

Your London home also needs to be your ’sole’ or ‘principal’ residence, which means you live there most of the time. You also need to be able to provide proof of address.  If you work or study in London but do not live in London you are not eligible for a Freedom Pass.

If you move out of London you are no longer eligible for a Freedom Pass. You may be eligible for a concessionary fares pass from your new local authority, which will still allow you to travel for free on London buses.

If you have a disability you may also be eligible for a disabled persons Freedom Pass:

1) People who are blind or partially sighted

2) People who are profoundly or severely deaf

3) People without speech

4) People who have a disability, or have suffered an injury, which has left them with a substantial and long-term adverse effect on their ability to walk

5) People who do not have arms or have a long-term loss of the use of both arms

6) People who have a learning disability that is defined as ‘a state of arrested or incomplete development of mind which includes significant impairment of intelligence and social functioning’

7) People who, if they applied for the grant of a licence to drive a motor vehicle under Part III of the Road Traffic Act 1988, would have their application refused pursuant to section 92 of the Act (physical fitness) otherwise than on the ground of persistent misuse of drugs or alcohol.

2. Apply

Apply online now (preferred option)

  • Provide your email address. You will be sent an email to confirm your email address.
  • Complete your name and address details.
  • Add proof of your name and age
  • Add proof of your residential address in London
  • Add a colour photograph of yourself
  • Agree to the terms and conditions
  • Take a note of your application reference number so that you can track the progress of your Freedom Pass.

If you are not able to add proof of your identity, address or photograph you can skip this section and instead return your documents by post.

Apply by post

You can either download and print an application form or collect a form from your local council.

To find out where you can collect an application form from please click on your borough at the bottom of this page.

  1. Complete and sign the application form
  1. Enclose a passport-sized colour photograph
  1. Enclose proof of your identity and proof of your address
  1. Return in the post to:  Freedom Pass Application, PO Box 572, Hull, HU9 9LP

3. Receiving your pass

Once your application has been received your eligibility will be checked and your Freedom Pass posted to you within 10 workingdays. If you have submitted your form by post please allow a few extra days for your form to be delivered.

Tracking your application

Once you have applied for your Freedom Pass you will be able to track its progress online. For more information and how to track your application please see the Freedom Pass website.

Best wishes

More Than Mobility Team

Action on Stroke Month

Monday, May 23rd, 2016 by morethan

Show your support this month for stroke survivors in conjunction with the Stroke AssociationMake May Purple is the Stroke Association’s annual stroke awareness month, which takes place every May #StrokeMonth.

A stroke is a brain attack.  It happens when the blood supply to part of your brain is cut off.    Anyone can have a stroke but some people are more at risk than others.  By making simple changes to your lifestyle you can reduce your risk of having a stroke. Take a look at the Stroke Association website to see how you can reduce your risk.

It is also important to recognize the signs of a stroke in case you or a family member have one.  You need to think and recognize the symptoms of FAST (F = Facial Weakness, A = Arm Weakness, S = Speech Problems and T = Time to Call 999).

Why don’t you try one of our three ‘purple’ ideas to show your support for Stroke Month and raise money to conquer stroke?  Check out these simple ways to wear, bake or plant May Purple.

More Than Mobility would like to make your recovery from stroke as easy as possible, we stock a wide range of mobility products catered to recovering stroke patients.  Do take a look at our website.

Best Wishes

More Than Mobility Team