Below is a selection of comments from some of our many satisfied customers
"Just a huge thank you for your superb service. The three kylies ordered on Wednesday arrived as promised on Thursday. This will make life so much easier for the carers and my mother." Caroll Trevor, January 2012
"Item received just what I wanted thanks for your prompt response." Margaret Wood, December 2011
"Please pass a big thank you to Laura and Millie for all the wonderful help and good service they have given us. We have purchased the Nevada chair, and Enigma wheelchair, and are absolutley delighted with both. Because of the knowledge and help given by both Laura and Millie during several phone calls, we have got the right items for my husbands needs. Thank You. " Richard & Shirley Smitherman, December 2011
"Just a note to say thank you for your courtesy and to confirm receipt of the items. The courier was friendly and helpful, and with a little help the chairs were in our lounge/diner in no time at all. Final assembly was carried out, and we decided the purchase was the right one! Thank You." Angela & Kingston Bailey, November 2011
"Brilliant Service." Alma Leaper, October 2011
" ScootaKover received today at 8.45am. Fits like a glove. Many thanks." Maggie Probyn, September 2011
"I purchased a mobility scooter from your company in 2008 and had excellent service then. I have ordered two new batteries today and have again received the same excellent service. Thank you." Mrs Sinclair, August 2011
"Congratulations on your excellent service. As you can see I ordered a mobility scooter on Tuesday 9th of August at 9:54pm and it was delivered on Friday 12th at 8:05am. Thank you very much." Henry Jones, August 2011
"Thanks ever so much for the scooter manual, it has already been a huge help." Steve Eason, August 2011
"Many thanks for your help. You provide a brilliant service and make it much easier for people like myself, who have difficulty facing the reality of being disabled. Its the little things like fab customer service that mean so much." Sharon Thomas, July 2011
"I have been a customer for over 2 years and I have been made most welcome by all the staff. The treatment I receive is top marks, nothing is too much trouble....the products they sell are top rate and the service you get when you have purchased is excellent." Mrs Collins, June 2011
" I couldn't believe it when the products which I ordered at 1pm on Tuesday afternoon arrived early Wednesday morning. Fantastic service and lovely people to deal with. Thank you." Mr Stanfield, June 2011
"Just wanted to say thank you so much for all your help and advice with my battery & charger for my mobility scooter." Margaret Munday, June 2011
"I just wanted to say thank you for your efficient service, quality of product, kindness and understanding when discussing details of the order with my mother who you spoke to on the phone. Your company has dealt with my order in an impeccable manner and my parents are thrilled with the rise and recline chair that I purchased for them. My father now has a little more independence and comfort which is so important. I wanted to thank you and I will highly recommend your company to everyone I know." Tina Smith, June 2011
"This is just a courtesy email to let you know the scooter arrived today at about 10.30am. Many thanks for the speedy way this order was dealt with......Once again many thanks and I am sure we will be doing business together in the not too distant future." Mark Taylor, May 2011
"My scooter was delivered free of charge and I was delighted with the friendly and courteous staff. Any troubles I had with the scooter were dealt with quickly and efficiently." Mr Hill, May 2011
"Just wanted to say thanks to you and your colleague for bringing the chair and for moving various stuff for me. Also many thanks for the covers for the castors, much appreciated." Beryl Snell, March 2011
"Thank you very much for the very efficient service." Trish Livesey, February 2011
"Its not very often that we deal with people over the phone in customer care who are as kind, friendly and efficient as you have been. Thank you so much." Joan Travis, February 2011
"My husband is delighted with his chair. Great service and very helpful and polite delivery man. Many Thanks." Eileen Breslin, December 2010
"Just to let you know I have been out on the scooter to day and took to the hill like duck to water, we have also had Mum out in the wheel chair so everything is ok we are happy with it all. Thank you for your help." Shirley, November 2010
"Delivery arrived this morning, the product is great value for money, can I thank you and your team for a prompt professional service which is rarely seen these days." George Fenttiman, October 2010
"Thank you for your prompt and efficient service when delivery our Pride Lightweight Mobility Scooter last week. My husband has used the scooter to pick up his prescription; also I went for a walk on Sunday afternoon and he was able to accompany me for the first time in months." Elizabeth Coltman, October 2010
"The wheelchair arrived on Tuesday and it is fine. Thank you for all your help it was a pleasure to have someone as professional as you to deal with. If I need anything in the future I will use you again." Gordon Drake, August 2010
"You have been more than helpful, this is fantastic service and I really do thank you for the quick response." Derek Holt, August 2010
"A big thank you for all of you help and advice on buying my mobility scooter, having listened to your advice I can now get out and about again and wouldn't be without it. I have been in many mobility shops but have never received the good service and friendliness that I have been given from you.....and have recommended you to many of my friends, so keep up the good work." Hazel Stapleton, May 2010
“The stuff has arrived and the chair is put together, not too difficult, though a bit of a struggle getting the seat on, the turning is great but a bit tight on the doors, I am sure I can get used to it. The bath seat is scheduled to be unpacked tomorrow but it will be a while before I can try it out as they are working on the bathroom. Thank you for all your help and the prompt attention. We hope to keep in touch and perhaps you will feel like venturing to this part of Portugal some time. When all our extension is complete I will send you some pictures.” Jacqueline Brown, January 2010
“Just a note to say thank you and your company for a first rate service. I took delivery of the chair from your excellent man Micky who I found to be polite knowledgeable and very efficient at what he does....” John Barker, December 2009
“Thank you very much for your notification of my invoice and also for all the assistance that you have given me.” Charles Holden, August 2009
“Thank you for your help with purchasing the scooter. It arrived on Thursday and is of great help....” Ian Holland, May 2009
“..Have today given the scooter its first real test drive. I am really pleased with it.....So one happy fella sends his thanks to you for your kind help, and your patience with this old geyser.” John Leppington, May 2009
“Stuff arrived 12.30. Brilliant. Job well done. Such quality service and prompt attention rare these days”. John Main, May 2009
“We are so pleased with my chair.....It fits in the car, is lighter and easier to dismantle to put in. The battery charger is just what we need if we do go away. Overall we would give it a 10 out of 10 right through from my original phone call. For us it was a big commitment to buy over the phone. Thank you so much for all your help and advice”. Helen Kennaugh, April 2009
“My scooter arrived earlier today & I would like to thank you so very much I am really very happy with it. I used to think scooters were for older people but having arthritis myself now at 41, I realise that they are not. It will be a lifeline for me as getting out & about has been really hard for me lately even though I have 2 crutches they are not always very easy to use especially if you have shopping to carry. So I just wanted to thank you & I will mention your name & how kind & helpful you were to me.” Nicola Gilbert, April 2009
