Posts Tagged ‘More Than Mobility’

Plymouth Mobility Store Back To Normal Opening Hours

Thursday, July 2nd, 2020 by morethan

Just wanted to say that our Plymouth Mobility Store  from next Monday 6th July we will be back to our normal opening hours of 9am – 5pm Monday to Friday and 9am – 4pm on Saturday.

It has been so nice over the last few weeks to see our customers back in our Plymouth store in a COVID secure environment buying a variety of mobility products.  Also Nigel, our engineer is now back at work helping customers with services, breakdowns and any deliveries and next week Laura, our sales assistant will be in to help Marcy, our Store Manager with the running of the store.  Do pop in and say hello if you get a chance.

We are also offering home demonstrations/deliveries as well as our NEW Virtual Online Showroom Tour for those who are shielding. Call us on 01752 673367 or pop into store.

Our absolute priority is to protect our staff and customers and we want to assure you that we are taking all the necessary precautions by ensuring:

  • 2 Meter Social Distancing in store and when visiting customer’s homes
  • Regular Store Cleaning
  • Staff are washing hands regularly
  • Protective Personal Equipment & Hand Sanitiser are available
  • Home Visits available
  • NEW Online Virtual Showroom Service available
Our full Covid-19 Customer Guidelines for how we will work both in store and in customer’s homes are available here.
Alternatively we can continue to serve our customers via purchasing online at our website or you can call us on 0800 046 3949 and we can post any orders of mobility or incontinence supplies direct to your or a family member’s home. We intend to deliver the same level of service our customers are accustomed to.
Best wishes
More Than Mobility

Father’s Day Gifts: Sunday 21st June

Tuesday, June 9th, 2020 by morethan

Father's Day Great Gift Ideas For Father’s Day: Sunday 21st June 2020

If you are lucky enough to still have your Dad or Grandpa around and are looking for the perfect gift for your Dad or Grandpa this Father’s Day; then check out some of our best-selling and useful Father’s Day mobility gift ideas below:

Ideas Under £20

  1. Easi Grip Garden Tools – garden tools designed to minimise stress on the wrists.  Fork, trowel or cultivator available.
  2. Illuminated Magnifying Glass – powerful magnifying glass to help with reading.
  3. Key Turner – provides extra leverage for easy turning of keys.
  4. Disabled Leather Travel Wallet – soft leather disabled badge wallet
  5. Talking Alarm Clock with Hands & LCD Display – helps to hear and see the time more clearly
  6. Men’s Brushed Cotton Nightshirt – long sleeve men’s nightshirt.
  7. Lumbar Roll – supports the back and provides cushioned support

Ideas Under £30

  1. Hurrycane All Terrain Cane Folding Walking Stick – stick stands up by itself and never falls over.
  2. Men’s Flannel Cotton Pyjamas – long sleeve/long leg brushed cotton pyjamas.
  3. Men’s Fleecy Bed Jacket – fleecy bed-jacket with easy access sleeves and Velcro fastenings.
  4. Handybar – non slip handle that fits to the side of the car to helps with getting in and out of the car
Ideas Under £50
  1. Pedal Exerciser with Digital Display – enjoy exercising whilst reading or watching the TV!  Assists in restoring muscle strength, circulation, co-ordination and fitness.
  2. Mobility Scooter Stick & Crutch Carrier – fits most scooter and suitable for two walking sticks or crutches
Ideas Over £50
  1. Friends & Family Emergency Auto Dial Plus – compact easy to use SOS button that dials up to 3 family and friends for help.
  2. Easy to Read Digital Day Clock – designed to help those with dementia  or memory loss with time.
  3. Tiama Rollator XC – outdoor rollator with extra large wheels to ensure a smooth ride on rough terrain.
Order online at or call on 0800 046 3949.  We can even delivery direct to your Dad or Grandad.  Order before Thursday 19th June for delivery before Father’s Day.

Kind regards
More Than Mobility

Bad Back: NEW Back Care Website Category

Thursday, May 21st, 2020 by morethan

Bad Back? Are you struggling with a bad back due to working from home?

We have added a new category on our website especially for products to help with back care and to assist with optimum positioning and ultimate comfort. From lumbar rolls, head & back supports, seat wedges and heated back massagers – do take a look.

Key back care products include:

  • Lumbar Rolls to support back care and provides cushioned support.   Circular or D Type roll
  • Head & Back Support to gently and effectively support your neck or back.
  • Seat Wedge to provide an ideal angle which ensures that the natural S shape of the spine is maintained
  • Folding Backrest to support when seated in bed
  • Low Back  Support to provide gentle lumbar support and pressure relief in the back
  • Spine Support offering maximum comfort as it adjusts to the natural curve of the spine
  • Support Belt providing gentle and flexible support whilst stabilising the hips, pelvis and spine
  • Correcting Shoulder Brace to help retrain or correct your posture
  • Heated Back & Seat Massager to sooth away aches and pains

Order online or call 0800 046 3949 for more information.

Best wishes

More Than Mobility

Personal Protective Equipment (PPE) Available To Order Now

Friday, May 1st, 2020 by morethan

Dear Customers…We’re thinking of you and are here to help with anything you need.  Our call centre and website is open as normal and we can send goods direct to your home.

Personal Protective Equipment (PPE)
Personal Protective Equipment (PPE) is equipment that will protect the user against health or safety risks.  It can include items such as gloves, hand santiser and face masks.  With COVID-19 we have put together some items that you might find useful to wear or have a home or at work to help protect you from this coronavirus.

Face Masks
These disposable face masks are suitable personal protective equipment to wear at home or in the office to help prevent the spread of coronavirus and Covid-19.

All masks come with an elasticated strap to fit around most head sizes.  3-Layer Design: this mouth & face mask is effective in preventing germs, dust and droplet, so as to protect you.  Masks will cover both the mouth & nose but will not limit breathing.

Price:  £14 for pack of 10 face masks.

Synthetic Powder Free Gloves
These powder and latex free gloves are suitable personal protective equipment to wear at home or in the office to help prevent the spread of coronavirus and Covid-19.

Non textured surface.with natural colour.
Soft & flexible and easy to put on.

Glove Size: Large or X Large
Price:  £5.50 for 100 glove box

Hand Sanitiser
Hygienic hand sanitiser for hand disinfection that feels great to skin.  Kills 99.99% of most common germs that may be harmful.
100ml bottle.

Price:  £3.50 per bottle

All orders are dispatched within 24 – 48 hours.

Best Wishes

More Than Mobility Team

P.S. We know this is a difficult and worrying time especially for the elderly and vulnerable; many who are our customers; but we are here to help in anyway we can.   As always, if you have any questions or just want a good old fashioned chat on the telephone; our Customer Service Team is here to help on 0800 046 3949.

Stairlifts During Lock Down & Scooter Recharging

Thursday, April 23rd, 2020 by morethan

Dear Customers…We’re thinking of you and are here to help with anything you need.  Our call centre and website is open as normal and we can send goods direct to your home.

stairliftStairlifts Installation & No Obligation Quotes
Are you worried or concerned about a family member or relative using the stairs during this lockdown? Then take back access to all of your home and never struggle with stairs again!

If so we can still quickly & safely install any stair lifts needed – either for straight or curved stairs. Do call us on 0800 046 3949 to organise a FREE no obligation quote.    Prices start from as little as £1,400 depending on your stairs.

We have already organised a few to be installed this week using full social distance measures.

Mobility Scooter & Powerchair Re-Charging
If you are not using your mobility scooter or powerchair as much during lockdown or self-isolation; then don’t’ forget to charge your Mobility Scooter or Powerchair so the battery doesn’t go flat when you need to use it again.  Below are some guidelines on charging your scooter or powerchair.

  • Batteries need to be charged regularly to keep them working efficiently. Always adhere to the battery manufacturer’s guidelines; they typically recommend charging for between 8 and 10 hours at a time and even if you are not using your mobility product on a daily basis we recommend that you charge the batteries at least twice per week.
  • Only use the charger that you have been supplied with your mobility scooter or powerchair.  Using an incompatible battery charger is likely to be detrimental to battery life.  If you need a new charger then let us know and we can get one sent out to you.
  • During cold weather and when the mobility scooter is not in use, the batteries will gradually lose their charge and could decay if they are left in a discharged state.
  • New mobility scooter and powerchair batteries start from as little as £55 per pair.

Mobility Products For Isolation/Working From Home

Don’t forget to have a look at our new category pages on our website for Products To Support Elderly in Isolation and Products To Support Working From Home.  Some perfect products to help the elderly and disabled whilst either being stuck at home or working from home to make it more comfort.

Pedal Exerciser

Exercising At Home
We are constantly told that doing some exercise during lockdown is good for both our mental and physical health.   So if you want to keep active at home then take a look at our Pedal Exercise with a digital display.  Enjoy exercising while reading or watching the television!    Assists in restoring muscle strength, circulation, co-ordination and fitness.  Can be used on the floor for lower body or on table for arm exercises.  On Sale now only £32.99.

Best Wishes

More Than Mobility Team

P.S. We know this is a difficult and worrying time especially for the elderly and vulnerable; many who are our customers; but we are here to help in anyway we can.   As always, if you have any questions or just want a good old fashioned chat on the telephone; our Customer Service Team is here to help on 0800 046 3949.

A Note On Coronavirus

Wednesday, March 18th, 2020 by morethan

Dear Customers…We’re thinking of you

We’re sure that you’ve been receiving a number of updates like this from different places over the past few days, so we will try our best to keep this as brief as possible.

We’re aware of the rapidly changing situation regarding Covid-19 and want to bring you some reassurance during this time.

It goes without saying that the health, safety and well-being of our customers and employees and their families is paramount and that we will continue to act in ways designed to support you through this and to mitigate the risks associated with Covid-19.

Our mobility business is currently operating as usual and both our mobility stores in Plymouth and Northampton are open, taking all the government health precautions.   We intend to deliver the same level of service our customers are accustomed to, and we will be sure to inform you should any changes become necessary.  At this moment our stock levels are in good order and we are taking and dispatching orders as usual.  This situation may change, but so far so good. We will do all we can to limit any potential delays as much as possible.

Also as I sure you are aware Royal Mail and courier service are taking extra precautions with deliveries.  For all customers where they need to deliver any parcel that won’t fit through your letterbox, they will place your item at your door.  Having knocked on your door, they will then step aside to a safe distance while you retrieve your item. This will ensure your item is delivered securely rather than being left outside.   Also they will not be handing over any hand-held devices to customers to capture signatures.

We know this is a difficult and worrying time especially for the elderly and vulnerable; many who are our customers; but we are here to help in anyway we can.   As always, if you have any questions, our Customer Service Team is here to help. Should you have any questions or concerns please don’t hesitate to contact us on 0800 046 3949.

Finally if you are worried about supplies of any of your regular mobility products or toileting/incontinence products then do give us a call as we can organise for any relevant supplies to be sent direct to your or a member of your families home.

On behalf of all of us at I wish you and those you care about the best of health and safety as we navigate these challenging times.

Yours faithfully
Jemma Dunn
Managing Director

Ordering Online: Coronavirus Update

Friday, March 13th, 2020 by morethan

In light of the recent Coronavirus concerns; we know from talking to our customers that many of you are worried about your health and your families health at this time.   Please stay safe and well and take all the relevant healthcare advice from NHS 111, where appropriate.  The website for NHS 111 Coronavirus can be found here:

If you are worried about supplies of any of your regular mobility products or toileting/incontinence products then do give us a call as we can organise for any relevant supplies to be sent direct to your or a member of your families home.   Please do call us on 0800 046 3949 or order online.

Best wishes

More Than Mobility

NEW Ultra Lightweight Illusion Portable Mobility Scooter

Wednesday, October 9th, 2019 by morethan

Just wanted to let you know the NEW Ultra Lightweight Illusion Portable Mobility Scooter is available to try in our mobility stores in Plymouth and Northampton.   The Illusion mobility scooter is the world’s lightest car loading mobility scooter with the heaviest part weighing less than 10kg. Comes with full suspension and available in choice of bright colours.

  • Ultra-Lightweight lithium battery
  • Manufactured with aircraft-grade aluminium
  • Heaviest part when disassembled weighs less than 10kg
  • All-round suspension with superbly comfortable ride
  • Also available with a twin battery pack, allowing you to double your travel distance

The new generation Illusion scooter has been designed and manufactured to be light. It’s extremely lightweight aircraft-grade aluminium components combined with the exceptionally light but powerful lithium battery pack makes this scooter the lightest 4 wheel, car transportable, full suspension scooter in the world!

Its unique splitting design means the Illusion is fast and easy to take apart and reassemble with the heaviest disassembled part weighing under 10kg! This makes it so much easier to handle especially when lifting is required such as putting into or taking it out of your car. Furthermore the unique tiller controls allows you to use either your fingers or thumbs to control the scooter.

Not only super light, the Illusion is also super comfy with its advanced engineered adjustable front and rear suspension and luxury padded supportive seat guaranteeing you a comfortable and enjoyable driving experience. Other great features include the uniquely designed shrouding which allows users of all heights (including taller users) a spacious and comfortable seating position while the easy-to-access tiller charger port, powerful front LED light and secure-grip tiller are all included as standard.

Illusion Endurance The Illusion is also available in the Endurance model, which has a twin battery pack. Perfect for those who want to travel extra miles or would just like the peace of mind of twin batteries.

Only available in our Plymouth and Northampton stores so pop in today and take a test drive.

Kind regards

More Than Mobility

How To Talk To People With Disabilities

Tuesday, May 7th, 2019 by morethan

Really interesting video from BBC Ideas (click photo below for video) on how to talk to people living with disabilities without being awkward. Let us know what you think?

The BBC’s Ellis Palmer, activist Tanni Grey-Thompson and YouTuber Lucy Edwards on how to talk about disability without being awkward.

Have you had similar issues or as an able bodied person are you uncomfortable on how to talk to someone with a disability without offending anyone?  Then take a look at this video for some do’s and don’ts!

Best wishes

More Than Mobility

London Public Transport Commutes longer for wheelchair users

Tuesday, May 7th, 2019 by morethan

Recent interesting article published in THIIS highlighting that London public transport commutes are 49% longer for wheelchair users.  Let us know if you have had similar issues or alternatively if you would like to buy a new transit or self propelled wheelchair do let us know:

A new travel experiment has highlighted how difficult using London’s public transport system is for people with mobility needs, suggesting wheelchair users’ commutes in England’s capital take 49 percent longer than that of an able-bodied person.

The ‘Going the Extra Mile’ experiment pitted five wheelchair users against five able-bodied commuters, tasked with travel five popular commuter journeys in London, with the commuters starting their journey from the same point at the same time and finishing at the same destination.

Carried out by law firm Bolt Burdon Kemp, the experiment aimed to raise awareness of accessibility issues on public transport by pointing out the difficulties facing wheelchair users in Europe’s busiest commuter city, with up to five million passengers travelling London’s eleven Underground lines every day.

The results from the study revealed that out of London’s 270 stations, only 77 were fully accessible- less than 30 percent – for wheelchair users, with London’s transport options, often limited for people with disabilities, leading to substantially longer travel times for wheelchair users.

The five commuter journeys carried out during the course of this experiment took wheelchair users a combined total of three hours and five minutes to complete – 49 percent longer than their able-bodied counterparts.

In particular, the ‘Going the Extra Mile’ experiment exposed the significant difference in time for popular routes in London because of lack of access to London’s transport network, with the wheelchair users’ often required to take bus routes instead of the Underground.

A nine-minute commute from Liverpool Street to Kings Cross took a wheelchair users 32 minutes because the only option was to take a single bus route between the two central stations due to a lack of accessibility in the Underground.

In addition, Wembley Park to Westminster, another popular commute route, took 83 percent longer than what the ‘step-free access’ option on the TFL journey planner estimated for wheelchair users.

Following the experiment, the wheelchair users noted that official apps or planners cater to their individual needs, flagging the difficulty of planning their public transport journey as a recurrent problem.

For the participants, cross-checking several different apps seems to be the norm, although they noted that these unreliable or inaccurate and, ultimately, they rely on their own experience.

According to participants, the apps also do not distinguish between different accessibility needs and mobility devices, leading to route suggestions that can be accessible to some but not to others.

For the Westminster bound journey, the TFL journey planner suggested a change at Finchley Road to use the Jubilee line, in a similar manner to the able-bodied passenger. In reality, staff at the starting point of the journey advised this was not possible, as the gap there would be far too large for an electric wheelchair.

It transpired that the route recommended by the journey planner would have only worked for a manual wheelchair user, potentially leaving any electronic wheelchair users stranded had they taken the recommended route.

Jennifer, who tested the Wembley Park to Westminster route, said she avoids public transport altogether in her daily life: “Today was the first time I’d used public transport since [getting injured]. I probably won’t use it again.”

As well as a lack of access to London’s Underground stations and lack of available route planning information for disabled travellers, the study also emphasised the lack of staff training to respond to passengers with disabilities.

According to one participant, they were left waiting on a bus arriving at King’s Cross station, as the driver closed the doors before she could exit using the ramp. She disclosed some bus drivers have difficulty activating the ramp, stating that sometimes the driver has even asked her for guidance on how to activate it.

On Jennifer’s Westminster bound journey, she arrived at a station with no staff present to assist with setting up a ramp to help disembark despite assurance from the information point that this had been arranged for her. This resulted in Jennifer relying on help from a stranger to exit and navigate the station.

The law firm says the study brings to attention that London and other cities’ public transportation is not meeting the needs of disabled people and that there is much more that can be done to make public transport more accessible.

Best wishes

More Than Mobility