Posts Tagged ‘Plymouth mobility’

Plymouth Store Manager: Power List 2019 Retail Champion

Tuesday, April 16th, 2019 by morethan

Well done to Marcy Lashbrook who runs our Plymouth mobility store for becoming a Power List 2019 Retail Champion.

The ‘Retail Champions’ category commends the work some of the stars of the sector have done over the past 12 months to expand the footprint of their own companies and help their businesses to adapt in an ever-changing market.

The mobility retail market is facing unprecedented challenges and it takes someone special and forward-thinking to take a leap and evolve and execute untested ideas.

This is particularly difficult when costs are substantial, margins are thin and the stakes are high. But these individuals have truly championed best practice in retail and have been exemplary in their work. Their colleagues will testify that their work has certainly not gone unnoticed.

Marcy Lashbrook, Director, More Than Mobility

Marcy Lashbrook has run Plymouth’s More Than Mobility store for more than a decade and is considered to be a strong asset not only for residents in Devon and Cornwall, but also the industry itself. She will frequently go out of her way to offer fantastic customer service, working late nights and visiting customers at weekends.

Customers often sing Marcy’s praises and many now come into store just to see her. More recently, Marcy has been bucking the trend of many struggling independent mobility dealers by consistently beating monthly store sales targets with ease while managing a team of four staff.

Importantly, Marcy has built strong and lasting relationships with key suppliers, which has helped More Than Mobility to weather the tough headwinds independent dealers are currently up against. Last month she made the tough decision to close an underperforming store so the business can focus on its more profitable sites.

But it is decision making like this which is essential to overall business success. Marcy’s knowledge, experience and guidance has paid dividends in the last year, which has proved one of the most challenging 12 months independent retailers across the board can remember. Its staff agree that More Than Mobility could not hope for a better figurehead to lead it into the next year.

To see the full list of retail champions please click here.

Kind regards

More Than Mobility

www.morethanmobility.com