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Customer Testimonials

Below is a selection of comments from some of our many satisfied customers:

2009-10-19 13.33.15"We have had the new scooter for a couple of weeks now and I am very happy to report that thanks to your efforts on our behalf we have had no problems at all.   We have had a super weeks holiday and Janet now feels confident on the scooter."  Mike Wiltshire

" I would like to both thank and commend you for the excellent service you provided, which has been helpful, friendly and fast.  I would have no hesitation in recommending you."  Patrica Kerswill

"On the 4th May we visited your store after viewing mobility scooters at the Exeter and Plymouth mobility showrooms. We were very disappointed in their knowledge of the products they sold and take it or leave it attitude. Looking through the internet once again and were surprised we had missed seeing your store in the Pannier market, What a gem we nearly missed! What is there that Marcy doesn’t know about the things she sells. We were shown the model that had interested us prior to our visit and were amazed to see that it was £250 cheaper than the other mobility shop in Plymouth. She then showed us the Pride Elite Traveller Sport with its all round suspension and that’s the one we chose. We came away knowing that the service, knowledge and care could not be better anywhere and we will be singing their praises to all. Thank you Marcy and Laura" Mrs Jackie Rundle

"My lovely Colt Pursuit bought Mar 31st has just done 500 miles! It has been life-changing for me to have a full-time work role, in a job in the community that is actually enjoyable,thanks to this superb scooter."  Judy

"I purchased a mobility scooter 10 months ago, given me back my freedom. Thanks."   Sue Hales

"Your help, guidance and information were invaluable."   Derek Sheniwalk

"Very courteous staff and prompt service. A real pleasure to deal with."   Mrs Clark

"Fantastic buy, great price, good communication, thanks".   Victoria Croucher

"Purchased a Go Chair six months ago, brilliant product, great service from the girls."  Tim Evans

"Thank you so much for the efficient service your company has given me.   The toilet seat arrived first thing this am & it is a pleasure to use it!! I will certainly recommend you to anyone else who might wish for your service."  Gill Rawlins

"I cannot thank you enough for all the trouble you took to get my "buggy" mobility scooter battery to me here in Spain.   Would you believe it, it arrived on Boxing Day, which is not a public holiday here.  I am now mobile again." Eve Stephens

"I have been astounded as to the level of service I have received from Elaine & Camilla at More Than Mobility.  I purchased a Drive Medical Royale scooter a few weeks ago and it has given me back my freedom after reluctantly having to give up driving my car. I have told Elaine that if anyone would like to contact myself for a personal recommendation they can request my phone number from the girls for me to speak to directly.  Once again thank you."   Dr John Gwilt.

"Thank you so much for the excellent way you have dealt with my purchase. From the start of the enquiry and right through the purchase and on to the delivery and installation everything has gone so well that it took me winging back to the days when retailers cared about the opinion and the well-being of their clients. Great days that you are doing much to recreate.  Thank you, Camilla, for all your help and attention.  I shall always be grateful for the new mobility you have given me and I shall have no hesitation in recommending you and your installation company if I am ever asked for my opinion."   Alan Mackinnon

old people1"Thanks for helping us with our Reno powerchair and for explaining things so well." Susan & Alan Murray

" Lovely staff - nothing is too much trouble and they really take the time to help me."  Mr O'Brien

"Thank you so much to you and your staff for sorting out Mrs Randall's chair.  It was very kind of you to intervene and help us."  Greg Elkington

"I recently ordered a wheelchair for my Mum as her old one had just broken.  We would like to thank you for your excellent service and kind concern too, as you contacted us to ensure we were ordering the right size of chair (which we hadn't and very pleased you advised us otherwise). Considering we live on the Isle of Skye where deliveries are nearly always late and often we are told they are impossible, the chair arrived very quickly and free delivery!.   Thank you so much again from two very happy customers."  Denise Ghalebi

"Thank you for being so thorough and looking after my ability needs.  If you are an example of your firm’s customer service I would have no hesitation in recommending you to my friends and family."  Alan Mackinnon.

"Thank you very much for your help over last few days. Mobility Scooter arrived yesterday. We charged it up for my Gran and took it around and she loves it."  Sarah Ward.

"I would like to say a huge thank you to Elaine and Danielle for delivering and fitting our new beds...... the two girls worked really hard and were a pleasure to meet. I would certainly recommend your company and we are delighted with our purchase.Sweet dreams." Gillian Berry

scooter"I would just like to take this opportunity to thank you for such a fabulous service.  I would recommend you to anyone, first class!"  Sharon Lowden

"Thank you Elaine again for your excellent service. After reporting a small fault on my mattress it was replaced in 3 days.... My second purchase and definitely not my last. Nothing is too much trouble for Elaine and staff."  Val Ledger

"Very pleased with GoGo Elite Traveller Plus scooter.  Arrived in perfect condition - unpacked it myself after a bit of a struggle(!) and was driving it within 30 mins.  Copes very well with steepish hills nearby.  Is good-looking and quiet.  Was pleased to be have two other colour choices if I feel like it though the red is very nice!  Surprisingly manoeuvrable and a fabulous price - less than half that quoted by a local retailer.  Thank you!"  Bobby Chaloner

"I wanted to thank those working at More Than Mobility for being so very helpful when I ordered my father's rollator.  When I had a query I was rung back very promptly, on a Sunday which was very impressive. The rollator arrived at my father's address a few days later and he is thrilled with it."  Jenny Agutter  

"I recently ordered a TGA Breeze 4 Sport Mobility Scooter.  All my dealings were handled by Elaine; I had a few phone calls with her and throughout I found her to be not only extremely proficient but pleasant, caring and humerous.  She made it a pleasure to do business with her.   It is so pleasing these days to deal with such a person and I congratulate her."   Graham Nimmo

"Please pass a big thank you to Laura and Millie for all the wonderful help and good service they have given us.  We have purchased the Nevada chair, and Enigma wheelchair, and are absolutley delighted with both.  Because of the knowledge and help given by both Laura and Millie during several phone calls, we have got the right items for my husbands needs. Thank You. " Richard & Shirley Smitherman

lady wheelchair"Congratulations on your excellent service. As you can see I ordered a mobility scooter on Tuesday 9th of August at 9:54pm and it was delivered on Friday 12th at 8:05am.  Thank you very much."  Henry Jones

"Many thanks for your help. You provide a brilliant service and make it much easier for people like myself, who have difficulty facing the reality of being disabled. It’s the little things like fab customer service that mean so much."  Sharon Thomas

"I have been a customer for over 2 years and I have been made most welcome by all the staff.   The treatment I receive is top marks, nothing is too much trouble....the products they sell are top rate and the service you get when you have purchased is excellent."   Mrs Collins

"I couldn't believe it when the products which I ordered at 1pm on Tuesday afternoon arrived early Wednesday morning. Fantastic service and lovely people to deal with. Thank you."  Mr Stanfield

"Just wanted to say thanks to you and your colleague for bringing the chair and for moving various stuff for me.   Also many thanks for the covers for the castors, much appreciated."   Beryl Snell

"It’s not very often that we deal with people over the phone in customer care who are as kind, friendly and efficient as you have been.  Thank you so much."   Joan Travis

"Delivery arrived this morning, the product is great value for money, can I thank you and your team for a prompt professional service which is rarely seen these days."  George Fenttiman

"A big thank you for all of you help and advice on buying my mobility scooter, having listened to your advice I can now get out and about again and wouldn't be without it. I have been in many mobility shops but have never received the good service and friendliness that I have been given from you.....and have recommended you too many of my friends, so keep up the good work." Hazel Stapleton